Welcome to Customer Advisory Committee

Lee Boulanger

Lee Boulanger
Vice President, Customer Support, Bombardier Business Aircraft

Welcome to our advisory committee webpage. Establishing an open dialogue with our aircraft owners and operators is crucial to our Customer Services and Support team. Our relationship helps us identify areas in which we can improve and those in which we need to continue our efforts. Such information allows us to then effectively prioritize our strategies in order to offer you the best possible product. Thank you for helping us make your Bombardier experience the best it can be.



Sandra Hall,
Director, Customer Care, Bombardier Business Aircraft

On behalf of Customer Care I would like to welcome you to the Customer Advisory Website.

I would like to take this opportunity to encourage and invite you to be both a contributor and a consumer of the services offered by the Customer Advisories by acquainting yourself with the information contained within this site. No matter where you are in the world or in which time zone you spend most of your time, we want to hear about your issues!

By following the links entitled "get involved", on behalf of Customer Support and Services, we look forward to hearing from you as you submit your issues to your committee! Or better yet, I invite you to fill out a guest request form on-line and attend an Advisory Committee Meeting in person! Please check the calendar for the next meeting for your platform and be sure to let us know early that you'd like to attend!

Along with your Customer Service Account Manager, your Field Service Representative and all of the Committee Customer members, we are eager to hear from you and share the common goal of optimizing your experience with Bombardier.

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